IP Office - Small Office Edition supports the applications and functionality of the IP Office product range (refer to the relevant sections for further detail). This section details those aspects unique to the IP Office – Small Office Edition.
The Avaya IP Office - Small Office Edition is a compact fixed configuration unit that is available in several variants (availability may vary by territory) which provide different mixes of Analogue trunks, Analogue extensions, Digital extensions and Voice over IP (VoIP) capacity. Dependant on the model chosen, up to a maximum of 28 extensions can be supported (4 Analogue, 8 Digital and 16 IP).
All IP Office - Small Office Edition's variants have a four-port Ethernet Switch (Layer 2) and a dedicated switched Ethernet WAN port (Layer 3), making the system ideal for connection to local area networks and broadband wide area network services such as ADSL and Cable. With Voice over IP as standard and optional IPSec security, the system can be quickly configured to provide secure voice and data networking from remote offices or branch locations back to a head office over a broadband connection.
The IP Office - Small Office Edition includes a WAN option slot on the rear of the unit which can be used to support other network connection types such as V35, V24, X21 and T1 leased lines.
The back of the unit also features a twin PCMCIA socket that can support a plug-in voice memory card for use with the embedded voicemail function, and a Wireless LAN card when using the system as an Access Point.
As well as supporting the external license key server to enable licensed applications, IP Office - Small Office Edition also supports a serial port dongle. This can be plugged directly into the unit removing the need for an external PC for license verification.
All IP Office - Small Office Edition variants provide an expansion slot for an optional WAN interface of the following types (check locally for availability). Each of these interface cards are now described in more detail.
The IP400 WAN Expansion card provides a single WAN connection (X21, V24 or V35 via a 37-way D Type socket). Line speeds up to and including 2Mbps are supported on the interface. The carrier providing the line dictates the actual operating speed, i.e. in some territories the maximum speed may be 1.544M.
The BRI trunk card provides 4 European Basic Rate ISDN S/T-Bus interfaces (8 trunks).
Details of the supported supplementary services on BRI interfaces are given in the 'Public and Private Voice Networks' section.
The IP400 Office T1 PRI card provides a single primary rate trunk interface for supporting voice services and fractional leased lines, providing up to 256K bandwidth on IP and Frame Relay services.
All IP Office - Small Office Edition platforms can be configured to become Wireless LAN access points. An Access Point acts as a Hub in a wireless network providing connectivity between devices in the vicinity. In ideal conditions a range of up to 550M (1750 ft) is achievable although this range will be decreased if walls and other obstacles are present. This is used where local conditions impair coverage and additional Access Points are needed to cover the black spots.
The AVAYA IP Office - Small Office Edition wireless network can be secured against intruders using either the Wired Equivalent Privacy (WEP) or RC4. WEP uses 64 bit encryption key and RC4 uses a 128 bit encryption key. Only devices with a matching security key can participate in the network.
IP Office - Small Office Edition complies to the IEEE 802.11 and IEEE 802.11b standards meeting the Wireless Ethernet Compatibility Alliance (WECA) Wireless Fidelity Wi-Fi requirements for interoperability.
For wireless operation, IP Office - Small Office Edition must be fitted with a Wireless LAN card and the Wireless LAN Access Point license key. Alternatively, a 3rd party wireless access point can be connected directly to one of the LAN ports.
Entry-level voicemail and auto attendant applications are available using the Avaya Voice Memory Card (64MB Flash memory) in one of the PCMCIA slots on the rear of the Small Office Edition. This provides small locations with an effective embedded messaging solution without the need for an external PC. No license is required to enable embedded voicemail and or auto attendant.
The embedded voicemail supports up to 10 hours of compressed message storage. The number of available voicemail ports (to support simultaneous calls to voicemail) is determined by the available number of voice compression channels up to a maximum of 10.
Personalized greetings and PIN-code access can be simply enabled for each mailbox by the mailbox users. Inactivity timeout and return to operator options ensure efficient message handling. Mailbox users can also access their mailboxes when out of office using a simple remote login sequence.
Up to four independent auto-attendants can be configured on the platform. The choice of which auto-attendant is to answer a call can be made on any of the criteria on the Incoming Call Routing form such as called number, calling number and time of day.
Each auto-attendant has a single menu of 12 items (0…9, *, #) that a caller can select from to either be transferred to a predefined number or replay the greeting. The greeting for the menu is controlled by time profiles to allow three alternative messages to be played i.e. Morning, Afternoon and Evening.
•Note: The Small Office Edition and IP406 embedded voicemail memory cards are not interchangeable. In addition embedded voicemail is only supported on Avaya supplied memory cards